HoGent - WiSH Research project
Challenge
HoGent's WiSH project uncovered the complex, interwoven quality-of-life issues faced by residents of Flemish social housing estates in Oostende & Gent. The challenge was translating years of academic research into a tangible, participatory toolkit that made clear no single party holds the solution; real change requires shared responsibility across many stakeholders.
Solution
We developed a multi-part toolkit that invited participation from the full spectrum of stakeholders, from gardeners and addiction centres to policymakers. At its core were the stories of 10 residents: real people, real hardships. A large-format illustrated neighbourhood map invites groups to think aloud, annotate, and trace how individual struggles weave into a shared ecosystem. A 54-card game distils the research into categorised, digestible insights that reveal just how multifaceted a single resident's issue can be. Alongside the toolkit, we designed the accompanying research publication.
